Citicards Login

Video demonstration and instructions on how to use the Citicards Login:

Steps to Login:
1. Enter on your browser's URL:
2. Enter your User ID on the User ID text field.
3. Enter your Password on the Password text field.
4. Click on the dropdown list to choose the exact landing page.
5. Click Sign On to proceed with the process.

Having problems logging in into your Citicard Account?

Forgot your User ID or Password?
Please follow the steps to retrieve the information:
1. Click Forgot  your User ID or Password link below the Password field.
2. For banking and credit card customers click and enter the ATM/Debit or Credit Card Number.
    For mortgage only customers or customers without a banking or credit card account click and enter your Email address on the Email address field.
3. Click continue to go on with the process.
Continue with the process given on screen.

Still cannot log in into you credit card account?
You can reach Citicard through the following contacts:


Technical Assistance:

About Your Credit Card Account:

Outside the U.S., Canada and Puerto Rico Call Collect:

TDD/TTY for the Hearing Impaired:

Internet Security Specialists:

Suspicious Emails? Report them to
To check if there are updates on the Citicard's log in procedures, handling access errors, bugs and other issues please do check back here. We hope we have given you all the information you need to successfully use the Citicard log in.